诚品生活苏州

address

No. 8 Yue Lang St., Suzhou Industrial Park

Service call

0512-6298-6008

Business hours

10:00 - 22:00

Eslite concerned community Account

诚品eslite服务号
诚品生活苏州
2015年11月29日,誠品在大陸的首家旗艦店“誠品生活蘇州”盛大開幕!以“壹座人文閱讀、創意探索的美學生活博物館”為定位,5.6萬平方米超大空間,B1F-3F四層開闊大平層,打造壹個融合閱讀、文創、觀光、休閑等於壹體的城市文化綜合體。

全館引進200個精選品牌,從潮流生活、風格美學、創意設計到人文視野,全面關照生活各個面向。2F-3F誠品書店蘇州藏書約15萬種,逾50萬冊,來自全球2000多家出版機構,其中兒童繪本覆蓋全球五大洲出版社,並引進數百個海內外文具禮品品牌。B1F“誠品生活采集X蘇州”特色空間提案首次落地,蘇繡、緙絲、蘇扇、核雕、桃花塢木刻年畫五大傳統工藝和民間文創團體首次入駐,以手作和實演加乘遊逛中的美好體驗。此外,在容納500席的誠品展演廳,在72階大型步梯以及位於3F的eslite Forum——壹座有光的廣場,全年不間斷的藝文活動即將上演……

誠品生活蘇州,結合人文、藝術與創意,並在美學生活上交互作用,我們衷心盼望誠品的存在,能為這座城市帶來更多美好生活的可能。
  • 1F
  • 2F
  • 3F
  • B1F
  • B2F

停車場

書店服務台

2F, 3F 2F

3F

育嬰室

2F 2F

親子廁所

2F 2F

女化妆室

2F, 3F, B1F 2F

3F

B1F

男化妝室

2F, 3F, B1F 2F

3F

B1F

無障礙廁所

2F, 3F, B1F 2F

3F

B1F

顧客服務中心

B1F B1F

自動提款機

2F, B1F, B1F 2F

B1F

B1F
近1號線 時代廣場地鐵站

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【會員專區 / 登入註冊服務暫停公告】
為了提供更優良的系統服務品質,預定於2020/07/08 (四) AM8:30 – 2020/07/08(四)AM 10:00 進行維護,將暫停登入/註冊服務、聯絡客服⋯等功能。

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Terms of service
You are welcome to login for the first time, please read and agree to the following terms of service:

Point Card Terms and Conditions

1. Cardholders’ personal information may be shared among eslite Group’s related businesses.

2. If personal information has changed or has been input incorrectly (e.g. cardholders are not receiving event notifications), cardholders can visit the customer service counters at any elite store(s) or contact customer service by phone to make revision.

3. A complete list of privileges can be found at https://meet.eslite.com, or please ask our staffs at customer service counters. eslite reserves the right to amend these privileges. For any amendment, or cancellation of privileges, eslite will notify cardholders via email (provided corresponding email addresses are on record), or through the stores.

4. In order to protect the rights of cardholders, eslite will temporarily suspend the accumulation of purchase or eslite points if our system fails to function correctly.

5. If fraudulent behavior has been used for eslite point or purchase accumulation, or if eslite guidelines have been violated in any way, eslite reserves the right to immediately terminate all privileges, nullify any benefits accrued, and/or revoke such legibility. For any unlawful behavior, the corresponding parties (i.e. cardholders or non-cardholders) shall bear all legal responsibility.

6. These rules are only applicable for eslite store(s) located within the Hong Kong Special Administrative Region. In cases of disputes, eslite reserves the right of final decision.

eslite Member Terms and Conditions

  1. Members’ personal information may be shared among eslite Group’s related businesses.
  2. If member cannot present a valid membership card upon purchase, both eslite point accumulation and redemption could not be processed.
  3. Invalid membership cards (e.g. cards that reported lost, expired, or deemed counterfeit) will be considered void; eslite reserves the right to revoke any cards deemed void to prevent further misuse or misunderstanding.
  4. If personal information has changed or has been input incorrectly (e.g. members are not receiving event notifications), members can visit the customer service counters at any eslite store(s) or contact customer service by email to make revision.
  5. Member eligibility and related privileges (including eslite point accumulation and purchases) are restricted to the members and cannot be transferred to other parties. If fraudulent behavior has been used for eslite point or purchase accumulation (e.g. duplication or fabrication of membership card), or if eslite membership guidelines have been violated in any way, eslite reserves the right to immediately terminate all membership privileges, nullify any benefits accrued, and/or revoke membership legibility. For any unlawful behavior, the corresponding parties (e.g. members or non-members) shall bear all legal responsibility.
  6. eslite points are solely valid for redeeming cash discount; they could not be exchanged for cash or transferred.
  7. For returns and refunds, eslite will deduct the eslite points originally awarded with the purchase.
  8. Except in the instances of returns or the cancellation of an order, previously used eslite points shall not be refunded.
  9. In order to protect the rights of members, eslite will temporarily suspend the accumulation of purchase or eslite points if our system fails to function correctly.
  10. Members are responsible for taking good care of their card.In case of lost or damage, members should inform eslite immediately and go to the nearest eslite customer service counters for replacement in person. When applying for card replacement, a photo ID card must be shown and HKD50 administrative fee shall be charged. eslite shall not be liable for any use or misuse of the card which was reported missing or stolen.
  11. A complete list of membership privileges can be found at https://meet.eslite.com, or please ask our staffs at customer service counters. eslite reserves the right to amend these privileges. For any amendment, or cancellation of privileges, eslite will notify members via email (provided corresponding email addresses are on record), or through the  stores.
  12. These rules are only applicable for eslite store(s) located within the Hong Kong Special Administrative Region. In case of disputes, eslite reserves the right of final decision.
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