大師修SHIFU

大師修SHIFU

讓3C維修成為一門手藝;
用好零件為好產品延續價值
手藝,是科技無法取代的價值。
它沒有捷徑,唯有日以繼夜的苦練。
大師修,將3C維修當作是一門傳承的手藝。
我們相信一個好的維修零件,
可以延長產品的使用壽命,為好的產品延續價值。
我們重視客戶所託;視每件顧客送修的產品如同己出,
因此建立了完整且透明的維修系統,有效率的處理每個維修環節,
讓每一位顧客,都能擁有感動、快速、安心、透明的3C維修體驗。
我們選擇對服務品質要求最高的百貨通路,
冀望成為全台服務品質NO.1的3C售後服務及維修通路商。
大師修SHIFU
【會員專區 / 登入註冊服務暫停公告】
為了提供更優良的系統服務品質,預定於2020/07/08 (四) AM8:30 – 2020/07/08(四)AM 10:00 進行維護,將暫停登入/註冊服務、聯絡客服⋯等功能。

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Point Card Terms and Conditions

1. Cardholders’ personal information may be shared among eslite Group’s related businesses.

2. If personal information has changed or has been input incorrectly (e.g. cardholders are not receiving event notifications), cardholders can visit the customer service counters at any elite store(s) or contact customer service by phone to make revision.

3. A complete list of privileges can be found at https://meet.eslite.com, or please ask our staffs at customer service counters. eslite reserves the right to amend these privileges. For any amendment, or cancellation of privileges, eslite will notify cardholders via email (provided corresponding email addresses are on record), or through the stores.

4. In order to protect the rights of cardholders, eslite will temporarily suspend the accumulation of purchase or eslite points if our system fails to function correctly.

5. If fraudulent behavior has been used for eslite point or purchase accumulation, or if eslite guidelines have been violated in any way, eslite reserves the right to immediately terminate all privileges, nullify any benefits accrued, and/or revoke such legibility. For any unlawful behavior, the corresponding parties (i.e. cardholders or non-cardholders) shall bear all legal responsibility.

6. These rules are only applicable for eslite store(s) located within the Hong Kong Special Administrative Region. In cases of disputes, eslite reserves the right of final decision.

eslite Member Terms and Conditions

  1. Members’ personal information may be shared among eslite Group’s related businesses.
  2. If member cannot present a valid membership card upon purchase, both eslite point accumulation and redemption could not be processed.
  3. Invalid membership cards (e.g. cards that reported lost, expired, or deemed counterfeit) will be considered void; eslite reserves the right to revoke any cards deemed void to prevent further misuse or misunderstanding.
  4. If personal information has changed or has been input incorrectly (e.g. members are not receiving event notifications), members can visit the customer service counters at any eslite store(s) or contact customer service by email to make revision.
  5. Member eligibility and related privileges (including eslite point accumulation and purchases) are restricted to the members and cannot be transferred to other parties. If fraudulent behavior has been used for eslite point or purchase accumulation (e.g. duplication or fabrication of membership card), or if eslite membership guidelines have been violated in any way, eslite reserves the right to immediately terminate all membership privileges, nullify any benefits accrued, and/or revoke membership legibility. For any unlawful behavior, the corresponding parties (e.g. members or non-members) shall bear all legal responsibility.
  6. eslite points are solely valid for redeeming cash discount; they could not be exchanged for cash or transferred.
  7. For returns and refunds, eslite will deduct the eslite points originally awarded with the purchase.
  8. Except in the instances of returns or the cancellation of an order, previously used eslite points shall not be refunded.
  9. In order to protect the rights of members, eslite will temporarily suspend the accumulation of purchase or eslite points if our system fails to function correctly.
  10. Members are responsible for taking good care of their card.In case of lost or damage, members should inform eslite immediately and go to the nearest eslite customer service counters for replacement in person. When applying for card replacement, a photo ID card must be shown and HKD50 administrative fee shall be charged. eslite shall not be liable for any use or misuse of the card which was reported missing or stolen.
  11. A complete list of membership privileges can be found at https://meet.eslite.com, or please ask our staffs at customer service counters. eslite reserves the right to amend these privileges. For any amendment, or cancellation of privileges, eslite will notify members via email (provided corresponding email addresses are on record), or through the  stores.
  12. These rules are only applicable for eslite store(s) located within the Hong Kong Special Administrative Region. In case of disputes, eslite reserves the right of final decision.
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