會員制度及權益說明

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  • 白卡會員
    白卡會員權益
    ○免費申辦,無限期單筆/累計消費滿HKD1,500即可升等金卡會員。單筆消費滿HKD12,000即可升等黑卡會員。
    ○下載【誠品人_HK】APP 即可馬上申辦;或於全港門市服務台填寫白卡會員申請書即可申辦。
     

    ●於全港誠品書店及誠品生活專櫃,提供有效姓名及電話號碼或出示【誠品人_HK】手機應用程式之行動會員卡皆可累計消費金額。累計消費滿HKD1,500即可升等金卡會員。
    ●於誠品書店逢周一、二、三,單筆消費滿HKD300即可享9折優惠,特價及不可折商品除外。
    ●於全港誠品書店及誠品生活專櫃消費可累計誠品積分,單筆交易金額HKD2累計1積分,累計250積分(或以上)即可享消費折抵、不定期生活好禮或藝文票券兌換。
    ●緊貼香港誠品最新資訊,不定期以簡訊、電子報通知各店活動、主題展覽、藝文活動及商品優惠等訊息。(限手機號碼及E-mail填寫正確者)

     
    ※以上活動詳情請見誠品門市或網站公告,誠品保留隨時調整活動之權利。
    ※通路部份商品除外;詳細折扣優惠以現場/網站說明為準。
    ※海外門市消費僅享折扣,消費金額及積分恕無法累計、兌換。
    ※香港誠品保有修正誠品白卡會員各項權益之權利,權益如有變更或取消時,香港誠品將以書面或電子報通知,或公佈於誠品通路或網站。
  • 金卡會員
    金卡會員權益

    ○白卡會員無限期單筆/累計消費滿HKD1,500即可升等金卡會員。


    ●於誠品書店全年消費享9折優惠。
    ●於誠品生活指定專櫃消費95折起。
    ●於全港誠品書店及誠品生活專櫃消費可累計誠品積分,單筆交易金額HKD1累計1積分,累計250積分(或以上)即可享消費折抵、不定期生活好禮或藝文票券兌換。
    ●於全港誠品書店及誠品生活專櫃,出示實體會員卡或【誠品人_HK】手機應用程式之行動會員卡皆可累計消費金額。會籍有效期間內,累計/單筆消費滿HKD12,000即可升等黑卡會員。
    ●緊貼香港誠品最新資訊,不定期以簡訊、電子報通知各店活動、主題展覽、藝文活動及商品優惠等訊息。(限手機號碼及E-mail填寫正確者)

     


    ※以上活動詳情請見誠品門市或網站公告,誠品保留隨時調整活動之權利。
    ※通路部份商品除外;詳細折扣優惠以現場/網站說明為準。
    ※海外門市消費僅享折扣,消費金額及積分恕無法累計、兌換。
    ※香港誠品保有修正誠品金卡會員各項權益之權利,權益如有變更或取消時,香港誠品將以書面或電子報通知,或公佈於誠品通路或網站。

  • 黑卡會員

    黑卡會員權益
    ○白卡會員單筆消費滿HKD12,000即可升等黑卡會員。
    ○金卡會員會籍效期內單筆/累計消費滿HKD12,000即可升等黑卡會員。

    ●於誠品書店全年消費享85折優惠。
    ●於誠品生活指定專櫃消費95折起。
    ●於全港誠品書店及誠品生活專櫃消費可累計誠品積分,單筆交易金額HKD1累計1積分,累計250積分(或以上)即可享消費折抵、不定期生活好禮或藝文票券兌換。
    ●緊貼香港誠品最新資訊,不定期以簡訊、電子報通知各店活動、主題展覽、藝文活動及商品優惠等訊息。(限手機號碼及E-mail填寫正確者)

     


    ※以上活動詳情請見誠品門市或網站公告,誠品保留隨時調整活動之權利。
    ※通路部份商品除外;詳細折扣優惠以現場/網站說明為準。
    ※海外門市消費僅享折扣,消費金額及積分恕無法累計、兌換。
    ※香港誠品保有修正誠品黑卡會員各項權益之權利,權益如有變更或取消時,香港誠品將以書面或電子報通知,或公佈於誠品通路或網站。

【會員專區 / 登入註冊服務暫停公告】
為了提供更優良的系統服務品質,預定於2020/07/08 (四) AM8:30 – 2020/07/08(四)AM 10:00 進行維護,將暫停登入/註冊服務、聯絡客服⋯等功能。

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Terms of service
You are welcome to login for the first time, please read and agree to the following terms of service:

Point Card Terms and Conditions

1. Cardholders’ personal information may be shared among eslite Group’s related businesses.

2. If personal information has changed or has been input incorrectly (e.g. cardholders are not receiving event notifications), cardholders can visit the customer service counters at any elite store(s) or contact customer service by phone to make revision.

3. A complete list of privileges can be found at https://meet.eslite.com, or please ask our staffs at customer service counters. eslite reserves the right to amend these privileges. For any amendment, or cancellation of privileges, eslite will notify cardholders via email (provided corresponding email addresses are on record), or through the stores.

4. In order to protect the rights of cardholders, eslite will temporarily suspend the accumulation of purchase or eslite points if our system fails to function correctly.

5. If fraudulent behavior has been used for eslite point or purchase accumulation, or if eslite guidelines have been violated in any way, eslite reserves the right to immediately terminate all privileges, nullify any benefits accrued, and/or revoke such legibility. For any unlawful behavior, the corresponding parties (i.e. cardholders or non-cardholders) shall bear all legal responsibility.

6. These rules are only applicable for eslite store(s) located within the Hong Kong Special Administrative Region. In cases of disputes, eslite reserves the right of final decision.

eslite Member Terms and Conditions

  1. Members’ personal information may be shared among eslite Group’s related businesses.
  2. If member cannot present a valid membership card upon purchase, both eslite point accumulation and redemption could not be processed.
  3. Invalid membership cards (e.g. cards that reported lost, expired, or deemed counterfeit) will be considered void; eslite reserves the right to revoke any cards deemed void to prevent further misuse or misunderstanding.
  4. If personal information has changed or has been input incorrectly (e.g. members are not receiving event notifications), members can visit the customer service counters at any eslite store(s) or contact customer service by email to make revision.
  5. Member eligibility and related privileges (including eslite point accumulation and purchases) are restricted to the members and cannot be transferred to other parties. If fraudulent behavior has been used for eslite point or purchase accumulation (e.g. duplication or fabrication of membership card), or if eslite membership guidelines have been violated in any way, eslite reserves the right to immediately terminate all membership privileges, nullify any benefits accrued, and/or revoke membership legibility. For any unlawful behavior, the corresponding parties (e.g. members or non-members) shall bear all legal responsibility.
  6. eslite points are solely valid for redeeming cash discount; they could not be exchanged for cash or transferred.
  7. For returns and refunds, eslite will deduct the eslite points originally awarded with the purchase.
  8. Except in the instances of returns or the cancellation of an order, previously used eslite points shall not be refunded.
  9. In order to protect the rights of members, eslite will temporarily suspend the accumulation of purchase or eslite points if our system fails to function correctly.
  10. Members are responsible for taking good care of their card.In case of lost or damage, members should inform eslite immediately and go to the nearest eslite customer service counters for replacement in person. When applying for card replacement, a photo ID card must be shown and HKD50 administrative fee shall be charged. eslite shall not be liable for any use or misuse of the card which was reported missing or stolen.
  11. A complete list of membership privileges can be found at https://meet.eslite.com, or please ask our staffs at customer service counters. eslite reserves the right to amend these privileges. For any amendment, or cancellation of privileges, eslite will notify members via email (provided corresponding email addresses are on record), or through the  stores.
  12. These rules are only applicable for eslite store(s) located within the Hong Kong Special Administrative Region. In case of disputes, eslite reserves the right of final decision.
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